Shipping policy
If you have questions about shipping, please email us at hello@bitecone.com along with your order number.
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Most orders are shipping out within 48 hours (*unless stated otherwise on our website pricing, order, & checkout pages*). Once your order is shipped, you will receive a tracking number to track your order. Once shipped, your order will arrive within 5-7 business days.
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Refunds or cancellations are NOT available once your order has been either:
- Prepared to shipped (meaning your order has been bagged up & a shipping label has been purchased).
- Already picked up, or delivered, by our transporter.
Failed deliveries or lost packages:
Please email us at hello@bitecone.com and we'll help you to find your favorite snacks.