Help & FAQ

Frequently Asked Questions

There are 14 bites in each bag and every single bag of Bitecone weight approximately 70gr.

On orders above 50€ in Europe, we do! Contact us at to get the best shipping rate if you live outside of Europe.

With the (very) hot summer season we experienced this year, we didn't have much of a melting issue be reported at all. All orders are usually shipped and delivered within 5-7 days to avoid melting as much as possible.

Unfortunately, no. Once your order has been fulfilled we cannot change your shipping address. Nor are we responsible for lost packages due to invalid shipping addresses.

Bitecone is not certified kosher just yet, but we are working on it as we speak! Stay tuned for an announcement soon.

We’re so glad you asked. You can write an e-mail at, we can’t wait to get in touch.

Bitecone is perfect at any time of day! We’ve heard it all—after a workout, as an after-dinner treat, or even as an afternoon snack. The options are endless!

Generally, if you live in Europe you will receive your Bitecone within 5-7 business days of the date charged. If you live outside of Europe, please contact us to know the time it will take to get you your package.